Stories to write home about.
Seeing more value from your customers and keeping them happy may require just a change in the way you interact with them.
Differentiating from competitors should ensure the window of opportunity remains open, but are brands doing enough to be different?
Bank-wide loyalty is a massive opportunity for banks to generate more revenue and to differentiate themselves from the competition.
Your customers are talking to you. Not with words but through their actions. You just have to listen to each one of them.
Just think of the possibilities when no two customers have to be approached in the same way again.
To stay competitive, banks need to deliver loyalty schemes that are more rewarding for the consumer.
Individualized content could mean the difference between customers who are delighted, and customers who refuse to pay the bill.